Cookie Policy

This policy explains how we use cookies and similar technologies on the PickNDrop website.

Last updated: February 2026

PickNDrop ("we," "us," or "our") uses cookies and similar technologies on our website (pickndrop.com.gh) to ensure the website functions properly, to improve your browsing experience, and to understand how visitors use our site. This Cookie Policy explains what cookies are, the types of cookies we use, and how you can manage your cookie preferences.

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the site owners about how visitors interact with the site.

Cookies can be "session cookies" that are deleted when you close your browser, or "persistent cookies" that remain on your device for a set period of time or until you delete them manually.

2. Cookies We Use

We categorise the cookies used on our website into the following types:

2.1 Essential Cookies

These cookies are strictly necessary for the website and Platform to function. They enable core features such as:

Essential cookies cannot be disabled, as the website would not function properly without them.

2.2 Functional Cookies

Functional cookies allow the website to remember choices you have made and to provide enhanced, personalised features. These include:

2.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. The data collected is aggregated and anonymous. These cookies help us determine:

This information is used solely to improve the performance and content of our website. Analytics data is not used to identify individual visitors.

2.4 Performance Cookies

Performance cookies collect information about how the website performs, including:

Performance data is used to maintain and improve the reliability and speed of the website.

3. Cookies We Do Not Use

PickNDrop does not use advertising or tracking cookies. We do not serve targeted advertisements on our website, and we do not participate in advertising networks that track users across multiple websites. Your browsing activity on our website is not shared with advertisers or used for behavioural advertising purposes.

4. Third-Party Cookies

Certain third-party services integrated into the Platform may set their own cookies. These third parties operate under their own cookie and privacy policies. The third-party cookies used on our website include:

4.1 Paystack

When you make a payment through the Platform, Paystack may set cookies necessary to process the transaction securely. These cookies are essential for the payment process and are governed by Paystack's privacy and cookie policies. Paystack cookies are used only during payment transactions and are not used for tracking or advertising.

4.2 Google Maps

Our Platform uses Google Maps to display delivery routes and provide location-based services. Google Maps may set cookies to enable map functionality, store map preferences, and improve the performance of the mapping service. These cookies are governed by Google's privacy and cookie policies.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being set. The method for managing cookies varies by browser. Below are general instructions for the most commonly used browsers:

5.1 Browser Settings

5.2 Impact of Disabling Cookies

Please be aware that disabling or deleting cookies may affect the functionality of our website. If you block essential cookies, you may not be able to sign in to your account, complete payment transactions, or use certain features of the Platform. Disabling functional cookies may result in a less personalised browsing experience.

5.3 Mobile Devices

If you access our website through a mobile browser, you can manage cookies through your mobile device's browser settings. The specific steps depend on the browser and operating system you are using. Note that the PickNDrop mobile application uses device storage mechanisms that are separate from browser cookies and are governed by the permissions you grant within the application.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes to our website, or for other operational, legal, or regulatory reasons. When changes are made, the "Last updated" date at the top of this page will be revised. We encourage you to review this policy periodically to stay informed about how we use cookies.

7. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact us:

For more information about how we handle your personal data beyond cookies, please refer to our Privacy Policy.